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Chudobs82
Great Neighbour / Super Voisin

I recently opened a ticket and spoke with a customer service rep. Who was supposed to change my plan. So I went back into our messages and they were all deleted. Then it went back into open another ticket and now it won't let me at all. Hopefully this isn't another screw job

4 REPLIES 4

Chudobs82
Great Neighbour / Super Voisin

Won't let me submit another ticket been trying all day . Confidently says error. They were supposed to change my plan. Randomly all messages disappeared and I can't open another ticket

BKNS27
Mayor / Maire

@Chudobs82 

Just refresh your browser by clicking the n the circular arrow.

As for your pm, click to n your avatar>Messages then click on Inbox then the drop-down menu for Sent…your pm conversation should be there.

hTideGnow
Mayor / Maire

hi @Chudobs82 it wouldn't be gone. Check the Sent box as well

If still can't find it, submit another ticket 

Handy1
Mayor / Maire

@Chudobs82  

send a  private message   To CS_Agents

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
   

   After submitting ticket keep an eye on your community inbox for their reply , or you can use this link to the community in box

 

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

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