Ticket Creation

[MS-73]

@CS_Agent

Hello, I've tried to make a ticket about a stolen phone.  But I'm not sure it when through.

[dust2dust]

Go into your private messaging inbox and find your sent folder. It will be in there. Colours are different now but it's the same idea. If you're on mobile then the message box will be under your avatar.

[maple_leaf · Accepted solution]

Hello @MS-73 , You can send a private message to a Customer Support Agent using the link below. If you have access to your online account, you should also mark your phone lost/stolen there.

Link to PM CS_Agent:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
Monday to Sunday 9 AM to 10 PM EST

Lost or Stolen Phone:
https://www.publicmobile.ca/en/on/get-help/articles/lost-or-stolen-phone

Hope this helps.