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Third Request,Urgent, Service cut off – need to use my phone!

KurtzInTO
Good Citizen / Bon Citoyen

Please help, I was scheduled to change to the 4 GB data / $120 promo plan. The change didn't work properly. I had a $120 balance and no service. UPDATE: Manually changed to the old $120 / 6 GB / Provincial talk and text plan - my balance is $0.00 and account is listed as ACTIVE but I still cannot make or receive calls or use data. Please reactivate my account and switch my plan to the 12 GB $40 promo plan than just expired. We urgently need phone service back, we’ve been Public Mobile customers for 2 years. Mods please check  your private messages as I have sent all of you messages with my account number and phone number.

2 REPLIES 2

KurtzInTO
Good Citizen / Bon Citoyen

The $40 4 GB plan that just expired on Nov. 20.

Civic_E
Model Citizen / Citoyen Modèle

@KurtzInTO

....Please reactivate my account and switch my plan to the 12 GB $40 black friday promo plan. ....

 

what is black friday promo plan?

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