03-21-2020 07:49 PM - edited 01-05-2022 10:01 AM
03-21-2020 08:06 PM
Hi
Hope long do you have the phone about
Is your phone working at the present
03-21-2020 07:54 PM
@Nakamya Do you have your welcome PM email? This should give you the email address, and if you know the answer to your secret question, then you can use the reset password link to get back into your self service account.
03-21-2020 07:54 PM
Hi@Nakamya Have you tried registering your account?
Go to https://selfserve.publicmobile.ca/self-registration/
and enter your phone number. What happens?