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The problem is I don't have any record of my profile so my acct information does not match.

Nakamya
Great Neighbour / Super Voisin

The problem is that I don't remember my profile information. The system says that it does not match.

3 REPLIES 3

kselmak
Mayor / Maire

Hi

Hope long do you have the phone about

Is your phone working at the present

gblackma
Mayor / Maire

@Nakamya Do you have your welcome PM email? This should give you the email address, and if you know the answer to your secret question, then you can use the reset password link to get back into your self service account.

LovesToPM
Mayor / Maire

Hi@Nakamya Have you tried registering your account?

 

Go to https://selfserve.publicmobile.ca/self-registration/

and enter your phone number. What happens?

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