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The app is not working

MR1998
Great Neighbour / Super Voisin

I've been trying to log into my app for many days, but it's not working. I can use my phone fine, so I know the payments are up to date. 

 

I uninstalled the app, and then I could get to the login screen. However, after 2FA, it wouldn't let me into the app again. 

1 REPLY 1

ORNGNBLK
Deputy Mayor / Adjoint au Maire

@MR1998  Are you able to login using the web version? If so, you can try to update your 2FA parameters at that time as well. After reinstalling the app on your phone, try shutting down and restarting as well. Hope this helps 

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