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Texts not appearing in conversations

mercurial
Great Neighbour / Super Voisin

Hello,

 

New text messages have stopped showing up in my messaging app. They briefly appear as a notification at the top of my screen only. I can send messages, but they don't appear in the chat window. I've tried restarting my phone, taking out the battery and SIM, but to no avail. I'm using a Samsung Galaxy S4 phone. Please help! Thanks.


5 REPLIES 5

mercurial
Great Neighbour / Super Voisin

Resetting the date on my phone resolved the problem! Thank you so much for all of your time and efforts. I greatly appreciate it 😄

LEGO
Deputy Mayor / Adjoint au Maire

Anonymous
Not applicable

@mercurial, Any chance the date/time on your phone is really off?  Saw a couple of things on-line mentioning this.

MacMe
Deputy Mayor / Adjoint au Maire

You can try clearing the cache for the messaging app:

 

https://us.community.samsung.com/t5/Phones/How-to-clear-cache-and-or-data-for-an-app/m-p/35866#U3586...

 

Not sure if it's related, but others on the Samsung forum may be having the same issue:

 

https://us.community.samsung.com/t5/Galaxy-S8-Questions-and-Answers/Text-Messages-Disappearing/m-p/3...

Anonymous
Not applicable

@mercurial, the fact that you are seeing a notification would lead me to believe that the problem is on the phone, and not the PM network.  Are you using the stock messaging app?  Any chance you have blocked the sender(s)?

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