Texting

[andreat84]

I can use all features of my plan except for being able to send text messages

[Mary_M]

Hey @andreat84,

thank you for reaching out to us !

All you have to do is hover your mouse over my name and you'll see the option to send me a private message. Make sure to include your phone number as well as the error message you get, if applicable, when trying to send a text.

Let's keep the conversation going 🙂

Mary

[andreat84]

It has been 24 hours...How do I contact the mods?

[mimmo]

I would probably just wait a couple hours.(it miht auto fix)  if nothing works then contact the mods.

[andreat84]

Just sms. Have pulled sim card, reboot, all the usual

[mimmo]

are you trying mms or just sms.  

common solutions

• reboot phone
• try different sms app
• wait a 4-6 hours  (sending mms has stopped for me two times and just waiting seemed to fix teh issue)

[andreat84]

Android. Can do everything but send text. Able to receive

[xCameron94x]

are you using an iPhone or android? And are you still able to receive text messages? Maybe there is some sort of telus issue somewhere

[andreat84]

Haven't recently ported. Been a customer for probably 4 months now. Was able to text at some point yesterday then it just stopped

[xCameron94x]

did you recently port over? or was texting just not included in your plan? Its a bug that sometimes occurs, happend to me when i signed up. You should send a private message to the mods

https://productioncommunity.publicmobile.ca/t5/Public-Mobile-Community/ct-p/Public_Mobile_Community

use the link as a refrence. Be sure to include your phone # and account # in your message