07-16-2016 06:22 PM - edited 01-04-2022 02:51 PM
07-17-2016 09:12 AM
Hello @Jule1750,
I'm sorry to hear about your texting issue,
Can you kindly send me your Public Mobile phone number via private message?
If you are unsure about how sending me a private message or reading mine, see the above post by @Luddite
Thanks,
Shazia
07-16-2016 07:06 PM - edited 07-16-2016 07:09 PM
Yes, unfortunately similar situations are happening. It is almost always related to sending texts near a border. You will need the assistance of one of our moderators; @Shazia_K @Mary_M If you have no response by noon tomorrow let us know.
You will likely need to send some information by private message; your phone number and the numbers you are calling but DO NOT post that info here on the forum. If unfamiliar with this feature, you can review it here: Private Messages - viewing and creating. It will speed things along if you can check in from time during "Ontario business hours" tomorrow.
I'm sure it will be resolved tomorrow.
Hang in there.
07-16-2016 06:29 PM