Text messages

[LeonardB]

I am not receiving text messages from Revenue Canada and Service Canada for two step vérifications

[LeonardB]

no, not receiving any texts

[Lisa31]

Depending on where you are it's always more secure to sign in with a partner (bank) or your provincial ID (in BC, the BC services card) than to get a text for 2FA.

[softech · Accepted solution]

@LeonardB 

First, do you receive any incoming calls and regular SMS (P2P) from friends?  If so, it is good, at least the porting was completed successfully

For 2FA text or other system generated text (A2P), it is normal for them to start coming later.   Systems take longer to find out you changed provider and to route the text correctly to the new provider (Public Mobile).    Also, financial institutions (banks) or government agencies (e.g, CRA)  put this delay on purpose too to avoid SIM Fraud

Usually they will start coming around the 3rd day after porting but it could take as many as 7 days for all the 2FA/A2P text to come

[Rastin]

Are you a new customers? are you not getting text just from the one place but getting text from everyone else?