Text message

[hanliu2018]

Hi,

I am with Canada-wide basic plan. I'd like to know if I can send and receive text message for free when I am outside of Canada. Can anyone provide me the answer? Thanks.

Hong

[hanliu2018]

Thanks for the message

[Community_QA]

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@hanliu2018 wrote:

Hi,

I am with Canada-wide basic plan. I'd like to know if I can send and receive text message for free when I am outside of Canada. Can anyone provide me the answer? Thanks.

Hong

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Where you are going? roaming is expensive anyway.  Use data SIM there and use Whatsapp or Skypes for calls.  You can be fancy and use Fongo , but its voice quality is not good 

[computergeek541]

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@hanliu2018 wrote:

I am with Canada-wide basic plan. I'd like to know if I can send and receive text message for free when I am outside of Canada. Can anyone provide me the answer? Thanks.

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With an active Public Mobile plan, you can receive text messages while you're in the U.S. for no extra charges (no roaming add-on required). When it comes to text messages, the U.S. roaming add-ons mentioned are only needed for sending outgoing text messages.

[BKNS27]

@hanliu2018 

PM only have Roaming if you are in USA making calls or texting. 
Other countries, it is better that you purchase a local SIM from that country.

[Yummy]

ALL PM services are while you are in Canada only. Only US has some limited time add-ons and PM will not work in any other country.

You can in/out SMS/MMS to everywhere in the world for free but only while at home.

[darlicious · Accepted solution]

@hanliu2018 

Sorry you can only use your plan while in Canada or in the US with 10 day US Roaming add ons.

To contact customer support click below:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

To pre-verify your account, provide your full name, address, your email, phone # and 4-digit account PIN#

[hairbag1]

Not using Public Mobile, you can't. Soon as you leave Canada it'll stop unless you have one of the 10 Day US Roaming add-ons that will include text.

edit'd...spelling

PM will only work in Canada or USA (with roaming add-on). No other country included.

10 Day US Text add-on is $8 and will let you text anywhere while you're in US...for 10 days.