Text message problem - text & images received on SMS show in 2 is different threads

[Ray_Gar1]

Hi folks.

I didn't have this problem on my old provider but ever since I moved over to Public Mobile, if someone sends me a photo or image, it'll show up in a separate SMS thread than the texts.

How do I fix this.  I'm on an Android Google Pixel 6.

Thanks!

[Ray_Gar1]

Just to restate my issue.
For some contacts, if the send me a TEXT SMS it comes in as 1 thread
If they send me an SMS with an image it'll go on another thread as a GROUP that includes the sender + myself.  So if I respond on that thread, I get an echo of my text from ME!

I am using Google's Messages app.
I do have MMS enabled
sorry none of the following worked
1. deleted all SMS threads to contacts that have this issue
2. cleared cache and reboot
3. I tried turning off RCS but then I don't get any images.

[hTideGnow]

hi @Ray_Gar1 Reset network won't help, it is an app problem. Tryclear cache first.  If not, as said earlier, you need to uninstall Google Message first, reboot and reinstall 

[BKNS27]

@Ray_Gar1 

You might want to try resetting the Network setting and see if that helps.

If you have home wifi, you will need to re-enter the wifi password again on your phone.

[Ray_Gar1]

I have that set and rebooted.  Still the same.

Wondering if clearing the cache works, will try to test that out with someone that I have a duplicate SMS thread with to try.

[Ray_Gar1]

It doesn't happen with all, only some people. 

[hTideGnow]

hi @Ray_Gar1 backup all the important texts first

then uninstall Google Message, reboot phone and reinstall the app

[Handy1]

@Ray_Gar1  Ensure you have MMS enabled and reset network settings and reboot the phone see if that helps