Talk to a live person at PM possible?

[Clapodie]

Anyone have a phone number that can be used to talk to a live person at PM?

[BKNS27]

@Clapodie 

PM is an online service so everything is done through Chatbot or DM a CS_Agent.

Just click on The Chatbot and type in Submit a Ticket.

But an answer would be quicker if it is posted on this Community forum.

[hairbag1]

@Clapodie 

start by posting your issue here, in the PM Community Forum. We can help with most problems or provide guidance to solution. Give us a try while you want for Customer Support to respond to you.

[hTideGnow]

hi @Clapodie 

only for porting issue. 

All other issues, you have to open  submit with PM support agent

please submit a ticket with CS Agent using this Chatbot link:  https://widget.telus.tiia.ai/publicmobile/publicmobile.html  Type the question "Submit ticket", Then click the following in order: "Contact Us" ,  "Other",  "Log In".  
If any issue with ticket submission, you can  submit by direct message:  
      https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437