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Talk suddenly doesn't work, but text and data seem to be working.

Impaulsen
Great Neighbour / Super Voisin

Hi, I just went on a holiday for the weekend to another province, and now all of sudden I can't make or receive any calls. I don't have any bars that show reception. Everything was fine last week, I haven't changed anything. This is my only phone, so please help ASAP

3 REPLIES 3

Impaulsen
Great Neighbour / Super Voisin

Taking the SIM card out and back in seemed to do it! Thanks!

neatooo
Model Citizen / Citoyen Modèle

Please let us know the steps you took. If you have done everything, including rebooting your phone (or maybe shutdown the phone, take out the sim, wait a few minutes, insert sim, and power on phone), unfortunately it is time to contact the mods. Please include sim#, phone#, email used during activation, and detailed description of what happened.

https://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Updated-Contacting-our-Community-Moder...

http://productioncommunity.publicmobile.ca/t5/Getting-Started/Private-Messages-viewing-and-creating/...

Impaulsen
Great Neighbour / Super Voisin

After looking a little deeper into this it seems that the texts are also not working, but my data is working. This is pretty strange.

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