11-08-2023
05:52 PM
- last edited on
11-08-2023
05:55 PM
by
computergeek541
11-08-2023 06:19 PM
@lenore1_telus-1 we are not public mobile representatives and have no access to your account.
Log into My Account and take a screenshot (no personal info. please) and show us what plan you are currently on.
11-08-2023 06:03 PM
Hi there @lenore1_telus-1
Please let me know which plan you are currently on for me to be able to assist you further.
Thank you.
11-08-2023 06:03 PM
If your current subscription is a Canada/US plan then yes. Otherwise no. If no then you would need to buy roaming add-ons. If no then you can in fact receive real sms texts but not reply using real sms texting until that add-on.
11-08-2023 05:59 PM
Keep in mind the add-on is for 15 days.
11-08-2023 05:54 PM
@lenore1_telus-1 wrote:does my current subscription cover my calls or text from the US to Canada?
There isn't any way for anywhere here to know that information. Which plan do you have?
11-08-2023 05:54 PM - edited 11-08-2023 05:58 PM
Which plan are you on?
Plans must specifically say that you have US calling in order for you to able to call to the US. If you don’t have US calling then you can purchase an Add-On to call to the US here.
https://myaccount.publicmobile.ca/en/account/manage/shop/addons