01-22-2019 11:29 AM - edited 01-05-2022 03:07 AM
@Moderator_TeamHello,
While porting my number from lucky i provided a wrong password from my previous service provider.Now my public mobile sim is not working.Can you please help me with this issue?
01-23-2019 06:51 AM
@bhalajisiva wrote:@Moderator_TeamHello,
While porting my number from lucky i provided a wrong password from my previous service provider.Now my public mobile sim is not working.Can you please help me with this issue?
Lucky Mobile doesn't use Password/Pin Numbers so did you just make up a random number?. Even then your Public Mobile SIM Card should still work for outgoing calls & data.
01-22-2019 11:49 AM
@bhalajisiva, the moderator team can be reached via private message using this link. Please include a detailed description of the issue and the required resolution. This will speed up problem resolution significantly. Refer to the following knowledge base link for additional information on contacting the moderator team.
01-22-2019 11:48 AM
@bhalajisiva wrote:@Moderator_TeamHello,
While porting my number from lucky i provided a wrong password from my previous service provider.Now my public mobile sim is not working.Can you please help me with this issue?
You will need to contact the moderators for assistance as already stated by others.
To send a private message to a moderator click this link and describe your issue.
Community Moderators are available from Monday-Friday 9am(Eastern) to 9pm(Eastern) and Saturday, and Sunday from 9am(Eastern) to 7:30pm(Eastern) More info on moderators
* I am happy to help, but I am not a Customer Support Agent please do not include any personal info in a message to me. Click HERE to create a trouble ticket through SIMon the Chatbot *
01-22-2019 11:36 AM
You can send the mods a direct message with your info.
01-22-2019 11:36 AM - edited 01-26-2019 05:32 PM
@bhalajisiva wrote:@Moderator_TeamHello,
While porting my number from lucky i provided a wrong password from my previous service provider.Now my public mobile sim is not working.Can you please help me with this issue?
You're going to have to send them a private mesaaage about this. This is partly to make sure that the account is yours and so that they can make sure that work is being done on the correct one.