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Switching to 4g - Payment does not account for rewards

Lukedurward
Good Citizen / Bon Citoyen

Im upgrading to the 4G plan but when I go to checkout and cows the full price and not with the rewards I have.

 

Will they be applied after I complete the payment?

5 REPLIES 5

Lukedurward
Good Citizen / Bon Citoyen

Yes exactly

Francis_C
Good Citizen / Bon Citoyen

What kind of reward are you talking about?

 

1.Annual loyalty reward $1 / year?

2. Autopay $2 / month

3. referral $1 / per friend?

Kristowhy
Model Citizen / Citoyen Modèle

When I joined PM last year (before the rewards system changed), my first month I had to pay the full price, then I received the auto-pay discount for that first month in the next month cycle.

 

I suspect this is what happens here if you manually do a plan change NOW instead of letting it happen when the plan renews.

Lukedurward
Good Citizen / Bon Citoyen

So I have to pay full price for the first month? That seems silly.

MrSpock
Deputy Mayor / Adjoint au Maire

@Lukedurward hi when you change plans the rewards are not added until next time 

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