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Switching from eSIM to Physical SIM

jmalik55
Great Neighbour / Super Voisin

Hello

I want to change my eSIM to physical SIM. Please let me know how to do that.

Also, I can not access My Profile as there is no tab. Please let me know how to access that

4 REPLIES 4

Priority
Deputy Mayor / Adjoint au Maire

@jmalik55  You can do it in your account like the  in the picture I showed you . I’m just a customer like you trying to help . If you want support to do it you need to message them 

private message   To CS_Agents click          

VVVVV      Link below    VVVVV

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437


       

jmalik55
Great Neighbour / Super Voisin

I have the physical SIM. Now please help me in swapping from eSIM to physical SIM

Handy1
Mayor / Maire

@jmalik55  Get physical SIM card in hand call around to Telus Koodo store for availability or order from Amazon . Then I’m your account profile page SIM card swap the number 

SIM  SWAPPING  profile tabs

Handy1_0-1693090074781.png

 

Note only do this on lap top or computer/ not mobile device

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