12-01-2022 06:55 PM
How can I summit a ticket
i switched the family to with the 20offmonthly coupon and it worked on everyone but me. PM suspended my phone on and off all day and then made me pay the another 23$ to have it reactivated
Solved! Go to Solution.
12-03-2022 07:51 PM
12-01-2022 06:58 PM
If you did switching at the same day and it did not work only for you, something really went wrong.
Contact agent for assistance to sort this put for you.
To Contact CSA-agent; there are 2 methods:
If ticketing does not work very first time, contact agent directly.
- Send a private message to the CSA - agent by clicking (Ctrl+)Here
12-01-2022 06:56 PM
To contact a Customer Support Agent, there are 2 methods:
Watch for their response in your Community private mailbox which will be indicated by a number on the small envelope icon to the left of your Community avatar.