02-09-2026 01:16 PM
02-09-2026 01:18 PM
If you have physical SIM (preferable!) pull it out and stick it into new phone. Done.
If you have eSIM you have to order new eSIM (should be free) and somehow transfer number to new one after installing it.
02-09-2026 01:17 PM
HI @Sheryl10
if you have a physical sim, you just need to physically move the sim card over, from old phone to new
if you have eSIM, just download PM app on the new phone. Login the app using the same email address. Then go to Account page and click Purchase sim card and choose eSIM