Swirching number

[JohnBoyd]

Hello

I had previously asked if I could go back to my old phone number and was told to check with my former carrier. They have reactivated my old number to allow this to happen. Could I please switch to my old number?

[Handy1]

@JohnBoyd  Did you leave old providers SIM card in the phone to reply YES to the confirmation text to port ? 

[hTideGnow]

hi @JohnBoyd what error you got?? did you just joined and requested porting?? check with PM porting support team and confirm.   I will send you the number to PM Porting support team  Please check your community inbox

[JohnBoyd]

Thank you for the suggestion. That didn't seem to work. I submitted a ticket 

[Handy1]

@JohnBoyd  In your account profile page . You can transfer number . Notice below the first red circle “transfer number “

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