01-26-2026 08:43 AM
Autopay worked and added funds to "Available Funds" a few hours ago.
Amount due is zero.
Available funds shows my monthly amount.
But funds not applied to subscription..... No service
?
01-26-2026 11:00 AM
After a couple of hours, my available funds were applied to my subscription and service was restored.
01-26-2026 08:49 AM
If needed, open a ticket with support.
They will promptly respond back to you, next week.
01-26-2026 08:47 AM
@elwin4297 Try rebooting the phone first if you haven’t already , if same get support to help
send a private message To CS_Agent
⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
After submitting ticket keep an eye on your community inbox for their reply , or you can use this link to the community in box
https://productioncommunity.publicmobile.ca
