I was asked to verify my identity when signing in by punching in a security code which worked, but then briefly a message popped up saying my account is suspended and then disappeared, and then reappeared briefly, on repeat. My bill is due later today, I’ve only been a PM customer for a month now and I have my voucher but I’m unable to sign in at all to input it? No clue what to do or why this is happening?
Any help would be appreciated!
