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Suspend account ?

Piggypie
Great Neighbour / Super Voisin

Is it possible to suspend an account for a period of time to retain the phone number? Or is there a cheap plan with no data just to hold the number? Thanks.

6 REPLIES 6


@Piggypie wrote:

Our son will be in Africa for 2 years. But I wouldn't expect to suspend it for free that long. I thought it would be nice for him to have the same number when he returns. I see there is a $20 a month plan. Wondering if there was a very basic plan. Like one for younger kids with no data. 


Well @Piggypie  if it's for 2 years, then I'd recommend this site as it's much cheaper.

https://www.numberbarn.com/number-parking

They basically just hold your number there as long as you pay. 

hTideGnow
Mayor / Maire

hi @Piggypie there is. no more plan with no data now.  You can login to My Account and see what is the cheapest option you have by checking Change Subscription page

and generally if you Re going away for 6+ months, it might be cheaper to port the account  to a VoIP provider to park the number and go back to. mobile carrier later 

Piggypie
Great Neighbour / Super Voisin

Our son will be in Africa for 2 years. But I wouldn't expect to suspend it for free that long. I thought it would be nice for him to have the same number when he returns. I see there is a $20 a month plan. Wondering if there was a very basic plan. Like one for younger kids with no data. 

BKNS27
Mayor / Maire

@Piggypie 

How long are you planning to suspend your account?

TheSterlinger
Mayor / Maire

@Piggypie  yes you can suspend for up to 90 days without payment. Sign in and click Manage Subscription,  toggle subscribed to off.

You can come back around day 87 and subscribe again.

After 90 days of non payment account closed.

Chalupa_Batman
Mayor / Maire

@Piggypie wrote:

Is it possible to suspend an account for a period of time to retain the phone number? Or is there a cheap plan with no data just to hold the number? Thanks.


Hey @Piggypie 

If you turn off autopay, it will suspend your account up to 89 days from when it suspends. You will keep your number and plan if you renew on the 89th day.

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