Support

[NG5]

Trying to contact customer support. signed in acvount. chated wth robot

Could not submit ticket with 404 error

send privae message did not go anyhere

signed in community it just goes to questions and answeres .

ne hourr has passed can not communicate

with customer support even if I had done it before but it is not working

[NG5]

Thank you issue was to contact.

[hTideGnow]

HI @NG5   how long you sent the private message?  It usually take maybe 2 hours for them to reply.  Yes, it could be longer

Also, did you check your Community inbox? PM agent reply there

If you have submitted long enough, message them again 

[dust2dust]

He has another thread.

https://productioncommunity.publicmobile.ca/t5/Get-Support/Slooow-system/m-p/900764

[Outdoorsman]

@NG5 

hi all help is online is there anything we can help with?

private message them here

      https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user

[softech · Accepted solution]

@NG5   if you already tried the chatbot and didn't work, just private message them directly

      https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

**Monitor your Community inbox (envelope icon on the top right) after the ticket is opened.  CS Agent will reply to you there

But one question, what is the issue you have now?  maybe share here and hopefully we can help

[Metal1967]

@NG5  Share your issue.. someone here can probably help