Support urgent

[Ysezen]

I recently subscribed to the services. There was an error activating the esim phone number. Since there is no actual customer support, I need help. I’d like to get a refund on this account and prefer not to activate number due to lack of available customer support centre. Had I known, I would not have subscribed at all. 

[CSA_PM]

Thank you for the escalation!

The customer is already in contact with an agent.

[slusagm]

@Ysezen 

PM can help to resolve the issue, you will only need to submit a ticket

 Since you cannot properly login, you won't be able to open the preferred Chatbot ticket.  So, you will need to message them here:
       https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

CS_Agent will reply to your community inbox between 9AM-10PM EST (Mon-Sun), check here:
      https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage