06-03-2023 08:58 PM
I want to add the 20G fro $39 plan but my subscription just renewed yesterday. Will it prorate it or will it charge the full amount for my previous plan and the new plan for this month?
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06-03-2023 09:04 PM - edited 06-03-2023 09:06 PM
@PEIHoney1 No prorating your best to change plan for next renewal
Change plan in 3 easy clicks
Once you find plan you want be sure to (change on renewal )So you don’t lose money on current cycle
Add take a screen shot of plan change just to be safe for proof for support something go wrong on renewal
06-03-2023 09:03 PM
Just use the option to change at the next renewal. Once "scheduled", even if the plan promo stops, they will honour it at the renewal. (if past practice is still valid)