01-19-2025 10:14 AM
01-19-2025 05:41 PM
@slusagm wrote:you can disable Autopay so that plan wont renew
just login My Account, then go to Subscription &Add-on page, click Manage Subscriptions and turn off Subscribed there
If there is already enough of a account balance in the avaialble funds, disabling autopay will not prevent a plan from renewing. Public Mobile has confusingly named autopay as "subscription" and in two different places in the website refer to the word susscripton as meaning two different things. Turining off "subscription" does not disable a person's plan subscription.
01-19-2025 10:31 AM
For how long do you want to Suspend your account ?
01-19-2025 10:16 AM
you can disable Autopay so that plan wont renew
just login My Account, then go to Subscription &Add-on page, click Manage Subscriptions and turn off Subscribed there