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Matthewyoussef
Great Neighbour / Super Voisin

If I want to cancel my subscription you will give me my money back

4 REPLIES 4

HI @Matthewyoussef 

PM is prepaid, so, if you want to cancel next month, you can go to turn off Autopay now and it won't charge for next month

just login My Account, go to Subscription & Addon page, then Manage Subscription and toggle off Subscribed there

 

Matthewyoussef
Great Neighbour / Super Voisin

I mean for the next month, can I cancel it right?

Yummy
Mayor / Maire

NO, PM will NOT give you money back if you change your subscription even if you were here only 1 day as PM is prepaid service so once paid you have to use it or lose it.

hairbag1
Mayor / Maire

@Matthewyoussef 

log in to your account either on web or mobile app and disable Subscribed. Then also use this link to message Customer Support, not certain if they'll grant you a refund but you can ask...

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

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