3 weeks ago
How do I fix my subscription if it didn’t go through,after payment was made
@Wade4
submit ticket with support . using the chat bubble bottom right of screen
If that doesn’t work you can always send direct private message to support .
send a private message To CS_Agents
⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
If your card has been charged but you still have no service, contact agent for assistance.
Open a Ticket through chatbot - https://widget.telus.tiia.ai/publicmobile/publicmobile.html
Type ‘ticket’ and follow prompts. Having a ticket is preferred way to contact agent as they might respond faster then receiving personal mail.
