04-20-2026 03:13 PM
Anyone know why my phone randomly stopped working because my subscription expired? I pay automatically on the 21st and today is the 20 and the message was that there was an issue with my payment?!?
04-20-2026 03:35 PM
@MamaBear69 wrote:Anyone know why my phone randomly stopped working because my subscription expired? I pay automatically on the 21st and today is the 20 and the message was that there was an issue with my payment?!?
@MamaBear69 Subscriptions renew every 30 days so you will not renew on the 21st every month. Go into your account and see what the issue was and make a manual payment if required.
04-20-2026 03:17 PM
Have your talk/text/ data quit working ? If not, your plan is just going through the renewal process and will be fine tomorrow. If those features aren’t working, log in to your account to see current plan status.