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Subscription won’t activate

KyleBatman
Great Neighbour / Super Voisin

I’m on step 6 and won’t activate.  Can’t go back and when I ask for support it just runs in circles 

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3 REPLIES 3

Ryanbereti09
Great Neighbour / Super Voisin

I can’t stress enough, if you selected esim, you have to go to your email and accept download it on to your phone. Mine said not activated and then went in to my email, downloaded it, and was automatically connected to the network.

hTideGnow
Mayor / Maire

HI @KyleBatman 

Support agent can help to finalize the activation.  You can  submit ticket by direct message:  
      https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

Sansan
Mayor / Maire

If the app won't activate for you, use rhe link to contact support.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

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