Subscription not be activated

[Hopebiro]

This is exactly whats happening to me also...

[softech]

HI @hairbag1 

Yes, I have raised the issue via our channel too.  Waiting for their confirmation.

[hairbag1]

@softech 

this seems to be wide-spread issue in the last 24hrs or so. Maybe Customer Support could use the ANNOUNCEMENT section to provide guidance to all who have activation troubles today.

[softech]

@Hopebiro 

PM support will assist to complete the activation or issue refund if they cannot help

please open ticket with PM support

                 https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

**Monitor your Community inbox (envelope icon on top right) after the ticket is opened.  CS Agent will reply to you there

But I have also escalated your ticket on your behalf.  PM support will reach out to your via Community inbox.  Please monitor here for their reply:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage