cancel
Showing results for 
Search instead for 
Did you mean: 

Subscription not activated

rdlhrvy
Great Neighbour / Super Voisin

Can anyone help how I can fix this? Tried activating subscription selected phone number and just Subscription Not Activated error. 

Logout, restarted phone, reset network setting not luck

3 REPLIES 3

hi @rdlhrvy 

you already made the payment, so you got the deal already.  No worries

rdlhrvy
Great Neighbour / Super Voisin

If activated it tomorrow would the flash promo still gonna be applied? 

hTideGnow
Mayor / Maire

hi @rdlhrvy 

try reboot the phone and login to app again and see if you can complete the subscription

if not, ask PM support agent to help, you can submit  ticket by direct message:  
          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
           https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage       

Need Help? Let's chat.