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Subscription not activated

Erin_delorey
Great Neighbour / Super Voisin

When I log in, I can’t get past this screen (step 6?). Having a hard time with getting answers from the chatbot. How can I submit a ticket to get this resolved? Any help would be greatly appreciated!

1 REPLY 1

HALIMACS
Mayor / Maire

@Erin_delorey 

 

To contact a Customer Support Agent, there are 2 methods:

  1. Use the ticketing system by clicking here , then Contact Us,  or
  2. Send a private message to Customer Support Agent by clicking here.  You’ll need to be logged into your Community account for the link to work.

Watch for their response in your Community private mailbox which will be indicated by a number on the small envelope icon to the left of your Community avatar.

 

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