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Subscription not activated

hughball1
Great Neighbour / Super Voisin

Hey there, I'm trying to rejoin public mobile but in the app I'm receiving "Subscription not activated" when I'm trying to activate my plan, add an eSim and transfer my number over.

2 REPLIES 2

hughball1
Great Neighbour / Super Voisin

Thanks for the quick reply - I'm starting up a ticket now. 

will13am
Oracle
Oracle

@hughball1 , please clear app data and try again.  If you continue to have problems, use the chat symbol on the lower right corner of the web page to initiate a support ticket.

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