04-06-2026 02:43 PM
I have tried many times to activate my subscription, but every time I try the error code comes up that it cannot be activated and then when I try to contact support, it will allow me to login only to lead me to a blank page. I have also tried submitting a ticket from the website but it will not let me submit it without completing all the fields even though I’ve filled them all out. I have already paid and now I cannot even use my subscription.
04-06-2026 03:00 PM
Thank you for the escalation! The customer is in contact with an agent.
04-06-2026 02:51 PM
PM support will assist to complete the activation or issue refund if they cannot help
please open ticket with PM support