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Subscription Expired?

Griffyn1
Great Citizen / Super Citoyen
Spoiler
Why am I getting this message when I haven’t changed anything in my account and the credit card listed is correct…including the expiration date of 03/31 shown on my card?IMG_1817.jpeg
4 REPLIES 4

Griffyn1
Great Citizen / Super Citoyen

Thanks, Yummy…I wish PM would revamp things so that these glitches don’t occur…there seem to be an awful lot of them…and they make me nervous, especially when I get a Subscription Expired message!  I appreciate your quick response.

Griffyn

Handy1
Mayor / Maire

@Griffyn1  If today is your renewal day and services are still working you can safely ignore this message . The system just hasn’t fully updated yet if you check again by lunch time that error message should be gone 

Yummy
Mayor / Maire

Sometimes PM does send or displays incorrect messages. Best way is to check your account and service and if everything works as expected ignore them.

Griffyn1
Great Citizen / Super Citoyen

Sorry, I don’t know how to edit my own post.  I just checked my husband’s account.  It uses the exact same card with the same expiration date.  He didn’t get a message saying that his subscription has expired.

Thanks for your help.

Griffyn

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