Subscription Change

[Vlad_833]

Hi, 

I have change my subscription plan before renewal but it didn't  change on renewal date.

Please let me know how what can I do. I have check my payment history it was showing older plan charges. @Moderator 

[Chalupa_Batman]

Hi @Vlad_833 

If you changed it and have proof you changed it, you can reach out to a CS Agent to find out why it didn't change.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Keep an eye on the top right corner for their reply.

EDITED : I thought I clicked on The Lounge. LOL. OK. No more coffee today!!