Subscription Cancelled

[Aj_]

I subscribed to a new plan and it was supposed to start today. I got charged for the new plan this morning, but now my account says my subscription has expired. I can't call or receive texts. Please help.

[Aj_]

Thank you! 

I got help from an agent. Apparently the automatic payment didn't go through, so I had to do it manually.

[TheSterlinger]

Did you restart your phone?  If that doesn't help you can reset the Network.

If this still doesn't work you can contact Public Mobile agents for assistance here by signing into your account. 

https://widget.telus.tiia.ai/publicmobile/publicmobile.html