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Subscribing issue

Ghalia
Great Neighbour / Super Voisin

I have a problem when I submit the last step for actvating my new simcard.

6 REPLIES 6

@Ghalia 

PM = Public Mobile 

Best to contact a CS_Agent (customer service agent) by pm (private messaging) them so they can help further.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

Ghalia
Great Neighbour / Super Voisin

I picked a new number

Ghalia
Great Neighbour / Super Voisin

What is the PM.

YES I did choose tge number

Ghalia
Great Neighbour / Super Voisin

We can not activate your sim card

BKNS27
Mayor / Maire

@Ghalia 

Did you use the PM app during activation?

Did you picked a new number or ported your number over from another carrier?

hairbag1
Mayor / Maire

@Ghalia 

what's the message you're getting ?

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