Need new eSIM

[Joannetheoret]

I registered the eSIM on the wrong phone and deleted it, then couldn't use it on the correct phone. The transfer semi went through as when I try to log in it is asking to send a code to the transferred phone number which cannot receive texts so I cannot access the app to get a new eSIM. I need a new eSIM

[Chalupa_Batman]

Hey @Joannetheoret 

You should see an option that says..  Didn't get Code?? Then click on it and you should see "Send to email"

[EB0]

@Joannetheoret 

send a private message to CSA o they can look into this

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437  

[Joannetheoret]

Eversafe wants to send a 6 digit code to the confirm the account. They send via text to the correct phone which doesn't have texting because it's half transferred. Cannot access app

[EB0]

@Joannetheoret 

You need open the app on the right phone, and buy a new eSIM, it should be free $5 - $5 = free