Voicemail set up

[Mundua97]

How do I set up a voicemail and how do I remove a voicemail symbol from my phone?

[hTideGnow]

hi @Mundua97 

usually the Voicemail number can be set by click Reset network settings

or you can manually set it yourself using the Settings on your Dialer app.  Look for the Voicemail number section on the settings on your dialer app, then set it to one of the numbers on this page:

https://productioncommunity.publicmobile.ca/t5/Get-Support/Updated-list-of-Voicemail-Access-Numbers/...

[BKNS27]

@Mundua97 

Once you activate the SIM…it is registered. Just dial your number for voicemail options.

[Mundua97]

How do I get a voicemail number to register to my SIM card?

[samsunga31]

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@Mundua97 wrote:

I keep seeing outgoing number +1 (306) 580-4001 calls being made from my phone in the background. I never called this number. Why is this happening?

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Hello @Mundua97 

Take a look here. It's the first one on the list.

https://productioncommunity.publicmobile.ca/t5/Get-Support/Updated-list-of-Voicemail-Access-Numbers/...

[computergeek541]

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@Mundua97 wrote:

I keep seeing outgoing number +1 (306) 580-4001 calls being made from my phone in the background. I never called this number. Why is this happening?

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This only means that someone called you and that the person was directed to your voicemail.  It's not actually referencing any outgoing call that was made.

[Mundua97]

I keep seeing outgoing number +1 (306) 580-4001 calls being made from my phone in the background. I never called this number. Why is this happening?

[computergeek541]

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@BKNS27 wrote:

@Mundua97  

You will need to disable Notification on the phone app.

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I don't believe that's what the customer is trying to do. Disabling these notifications would prevent the customer from knowing about new messages.  This is likely an issue of a customer trying to clear the icon after it didn't clear properly after after already listening to all new messages.

[BKNS27]

@Mundua97  

You will need to disable Notification on the phone app.

[Chalupa_Batman]

Hello @Mundua97 

https://www.publicmobile.ca/en/get-help/articles/voicemail-faqs

The vm symbol should disappear after you delete the messages.