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Stolen phone

TallTiny
Great Neighbour / Super Voisin

hey i need to black list my phone and need to  know the steps to get that done

3 REPLIES 3

softech
Oracle
Oracle

@TallTiny 

use  the FindMy service to locate the phone and try a remote wipe

Apple: https://www.apple.com/ca/icloud/find-my/
                 (how to use: https://www.pcmag.com/how-to/find-a-lost-iphone)
Google: https://myaccount.google.com/find-your-phone
Samsung: https://findmymobile.samsung.com/
               (how to use: https://www.pcmag.com/how-to/how-to-find-a-lost-android-phone)


@BKNS27 wrote:

@TallTiny 

Login to your account and click on Lost or Stolen Phone to pause service then contact  the phone manufacturer to have the IMEI Blacklisted.

Once you get a new phone and SIM, login to your account and change the SIM to continue service with your old number.


The phone manufacturer does not blacklist phones.  It is the network operators that do it.  @TallTiny , if you want to have your phone blacklisted, use the link below to submit a support ticket.  

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

BKNS27
Mayor / Maire

@TallTiny 

Login to your account and click on Lost or Stolen Phone to pause service then contact  the phone manufacturer to have the IMEI Blacklisted.

Once you get a new phone and SIM, login to your account and change the SIM to continue service with your old number.

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