06-01-2024
08:50 AM
- last edited on
06-01-2024
01:20 PM
by
computergeek541
My phone got stolen, so I wanted to suspend my account, however I can't sign onto my account due to 2FA. Not sure what to do to go about suspending and logging into my account.
Solved! Go to Solution.
06-01-2024 08:52 AM - edited 06-01-2024 08:53 AM
you can ask the code to send to email instead
On the screen it is expecting you to enter the code, click Didn't get the code? or Resend code and then choose Send email
if you still cannot login, message support
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
**Monitor your Community inbox (envelope icon on the top right) after ticket submitted, CS Agent will reply to you there