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Starting a new subscription

Joachim31
Great Neighbour / Super Voisin

I was registering my SIM card and chose the option to port over my current number but I now realise this will not work. Can I go back and request a new number instead? I can't log in to my account because I'm not receiving any of the verification codes via text. 

2 REPLIES 2

Handy1
Mayor / Maire

@Joachim31  

send  a  private message   To CS_Agent

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
   

   After submitting ticket keep an eye on your community inbox for their reply , or you can use this link to the community in box

 

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

 

Meow
Mayor / Maire

Try to redirect security code to your email.

It is possible for existing customers, not sure for those in a process of becoming a customers.

Golden rule of thumb is: open an account; pick any number; confirm everything works as expected during few days; only then do number porting...

Meow_0-1749592609522.pngMeow_1-1749592612977.png

 

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