Speak with a moderator

[Whabets]

I was asked to notify. Moderator once my former provider unblocked my cell and number so it could be ported to my new Public account.

please advise next steps.

[Triguy]

To complete your port-in request, please open our chatbot via this link and type in “port request” to be put in touch with a Moderator. 

[iliketotalk]

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@Whabets wrote:

I was asked to notify. Moderator once my former provider unblocked my cell and number so it could be ported to my new Public account.

please advise next steps.

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@Whabets hello try contacting a moderator you can do so by clicking the question mark at the lower right corner,to avoid going around in circles with Simon say that you want a human to speak to, a ticket will then be generated briefly mention your issue, you should get a response between 2 to 48 hours a reply should show up in your little envelope in the top right corner

[Dunkman · Accepted solution]

@Whabets 

To contact moderator, click on question mark on right lower corner of website.  Type: port request.  Follow prompts to submit ticket for moderator help. Expect some delay in response.  Usually a few hours.  Can be shorter and longer depending on staffing and demand.