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Some incoming Callers receive "Out-of-Service" message

Christie963
Great Neighbour / Super Voisin

I have been having a few issues with phone calls this summer. Often a call gets dropped, and now I'm finding out that some incoming calls are receiving an "out-of-service" auto message and can't get through to me.

Why? Can you fix this please?

2 REPLIES 2

some calls or all calls got the error? you just joined and ported the number into PM?

what phone you have?


@Christie963 wrote:

I have been having a few issues with phone calls this summer. Often a call gets dropped, and now I'm finding out that some incoming calls are receiving an "out-of-service" auto message and can't get through to me.

Why? Can you fix this please?


Posting a message here doesn't contact customer service.  This is a network issue, and the only people who can help you with that are the customer support agents.  Please open a ticket using the chatbot.  https://widget.telus.tiia.ai/publicmobile/publicmobile.html

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