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Sim

KPLi
Great Neighbour / Super Voisin

I'm a new member. There is now a discount of $5 per sim. The post office is on strike and it is impossible for me to receive the sim. Can I go to the store and buy one for $10 ? Then apply for a refund of $5 ?

3 REPLIES 3

hairbag1
Mayor / Maire

@KPLi 

check to see if there's a Mobile Klinik in your area, as they usually have the PM sims for about $10. If you do find one, then after activating your new account, message Customer Support to request credit to your account for the cost of the sim.

Handy1
Mayor / Maire

@KPLi  Yes you can get SIM cards 

Find SIM card Find a store near to you | Public Mobile

Amazon

Public Mobile Prepaid SIM Prepaid Phone - (Universal/SmartPhones), Packaging May Vary : Amazon.ca: E...

only $4.99 Amazon and ask support if the will reimburse you for picking one up in your own 

also it’s good to have spare sim on hand anyways incase you lose or damage yours or to give to family  or friend to join PM and use your referral code to reward both accounts win/win 

send  a  private message   To CS_Agent

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
   

   After submitting ticket keep an eye on your community inbox for their reply , or you can use this link to the community in box

 

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

hTideGnow
Mayor / Maire

HI @KPLi 

Public Mobile has arrange for another courier to ship the sim card if you want to still order from them

However, you can go to pick one up from Telus or Koodo store for $10 or from Amazon for $5

 Telus or Koodo or Mobile Klinik store https://www.publicmobile.ca/en/on/pick-up-SIM
Amazon.ca https://www.amazon.ca/Public-prepaid-postpaid-Activate-Allinone/

 

 and yes, you can try to ask for reimbursment.  you can submit  ticket by direct message:  
          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
           https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage          

 

 

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