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Sim service

Arman0110
Great Neighbour / Super Voisin

It has been 2 hours since i had requested to transfer my number to public mobile but still no service

4 REPLIES 4

cellphoneuser1
Mayor / Maire

@Arman0110 wrote:

It has been 2 hours since i had requested to transfer my number to public mobile but still no service


Any error messages during activation?  Who was the old carrier? Account might not be provisioned properly.

Is your phone unlocked, and compatible with Public Mobile?  Either of these will prevent it from working.

 

what is your specific phone model?  What carrier were you with previously?

geopublic
Mayor / Maire

@Arman0110  Try restarting your phone. Can you call out?

GR
Mayor / Maire

@Arman0110 so you set up an account and ported your old number and nothing works? You should be able to call out and text out while the port is in progress! 

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