@Brilliance wrote:
This really won't matter, if they have the new SIM Card and are ready to activate it there is mo reason to suspend the old one, just change it using a computer and it will work automatically deactivating the old one.
I had this issue yesterday and it's just an issue with the PM website on Mobile Devices.
I don't think the problem is necessarily device specific. It is more to do with cached data. As long as incognito mode is used when accessing the self serve account it should work regardless of device.
